Warranty

Manufacturer’s New Warranty

Our motorhome and caravan manufacturers simply require that regular inspections are carried out to ensure that the vehicle is being well maintained and any minor issues are fixed before they become major defects. See Servicing page for more information.

What to Do When Something Goes Wrong

Being based in Bundaberg, here’s a question we get asked quite often: “You’re too far away. What if something goes wrong?”

The nature of motorhomes and caravans is that if something does fail, it’s probably not going to be while the vehicle is parked at home. It will be while you are on the road.

So, a better question to ask is: “What support can you provide, no matter where we are?”

Buying a new RV is exciting, but it’s what happens after you have paid your money that should be one of your major considerations when it comes to choosing a dealer.

At Searle’s RV Centre we have built our reputation on how we look after our customers, after they have purchased from us. If your vehicle is under warranty, we don’t think it should be up to you to go through the hassle of finding the nearest dealer and trying to arrange repairs. They could be 500km away and booked out for weeks!

No matter where you are in Australia, if something goes wrong, or something just doesn’t seem right, there is only one thing you need to know…

You can call us at Searle’s RV Centre on (07) 4151 3000 during business hours, or call Ben Searle directly after hours. All our customers are given Ben’s personal mobile number.

At this point we will take ownership of the issue and find a solution while you relax. If we can’t get to you, we will find the closest, best qualified, business to fix the problem ASAP.

Simple. Fast. No stress.

Our Guarantee on Second Hand Stock

Ben Searle says, “If it’s good enough for me to sell it, it’s good enough for me to stand by it.”

Did you know there is no statutory warranty on second hand caravans or motorhomes?

Some dealers get around this by purchasing insurance as a warranty and give that away with the product. This can prove highly stressful if you discover you are just ‘part of the system’ while you are on the road and something has gone wrong.

As a Searle’s RV Centre customer, if something goes wrong all you need to do is call us. We will do what we can to get the issue fixed and get you back on the road again.

No fuss, just peace of mind that you’re not alone.

Remember To Live

Address

23 Phoebe Cres,
Kensington, QLD 4670